Contact Us Via Phone: +1 (434) 929-2800
Contact Us Via Email: truball@truball.com
Contact Us Via Fax: +1 (434) 929-5630
Contact Us By Mail:
TRU Ball/AXCEL Archery
131 Crennel Drive, PO Box 1180
Madison Heights, VA 24572
United States of America
LIMITED WARRANTY
T.R.U. Ball® Releases and AXCEL® Sights are guaranteed against defects in materials and workmanship not caused by normal wear to the original owner, with a valid sales receipt. This warranty is void if the product has been disassembled, abused, modified, or subject to abnormal conditions. T.R.U., Inc., the manufacturer of T.R.U. Ball® Releases and AXCEL® Sights, reserves the right to repair or replace defective parts at its sole discretion. Wrist straps are not covered under warranty and yearly strap replacement is recommended. Fiber optic breakage or modification is never covered under warranty. LETTING GO OF YOUR RELEASE AID AT ANY TIME DURING THE SHOT PROCESS, AS EVIDENCED BY ABNORMAL DENTS AND/OR BENT PARTS, WILL VOID THIS WARRANTY. T.R.U., Inc. will not be liable for any consequential or incidental damages to any other piece of equipment with which the release may come in contact. T.R.U., Inc. will not be liable for any injuries or damages to any person, property, or equipment that is caused by the improper use of this product. In the event of breakage due to defective parts, the liablility of T.R.U., Inc. shall never exceed the original retail cost of the product. Defects caused by normal wear may be repaired for an additional charge. If you experience any problem with a T.R.U. Ball® Release or an AXCEL® Sight, call 434-929-2800 for a return authorization (RA) number), then UPS Ship to: T.R.U. Ball Archery, 131 Crennel Drive, Madison Heights, VA 24572. All returns must have a return authorization (RA) number.
WARNING:
* NEVER DRAW BOW WITHOUT AN ARROW!
*ALWAYS POINT BOW AT A SAFE TARGET! NEVER POINT BOW IN AN UNSAFE DIRECTION!
*DO NOT LET GO OF YOUR RELEASE DURING THE SHOT PROCESS!
*NEVER PULL THE RELEASE TOWARD THE FACE WHEN DRAWING BOW!
*INSPECT EQUIPMENT BEFORE USE TO INSURE PROPER OPERATING CONDITION!
*FAILURE TO FOLLOW THESE WARNINGS COULD RESULT IN EQUIPMENT DAMAGE OR INJURY!
*THINK AND ACT SAFELY!